Master of Business Operational Excellence

Immersive Industry Exploration - Gemba Visits

Gemba is a term you will hear during your time in the program. This Japanese term means "the actual place" and is used in Lean to explain going to see where and how the work is done. You may also hear it referred to "Go-and-See’s". During your time in the MBOE program, you will travel during Session 7 (typically October) to visit a variety of organizations (healthcare, manufacturing and service/transactional) that have incorporated Lean and OpEx practices. Previous cohorts have traveled to Utah, California, Wisconsin, and Minnesota.   

This immersion experience may include a tour of facilities, speaking with front line workers, and discussing current lean practices and journey to operational excellence with leadership. You will learn about not only their wins, but their fails as well, and how they have incorporated a continuous learning model into their culture.